Shipping policy

TS Chilled Foods Limited Shipping Policy

Effective Date: 12th December 2023

At TS Chilled Foods Ltd, we are committed to providing our valued customers with a seamless and reliable shopping experience. Please take a moment to review our updated Shipment Processing and Delivery Policy:

1. Lead Time:

  • All orders placed through our website are typically processed within 3-5 working days, excluding weekends and public holidays.

2. Shipping :

  • Please note that our shipping services currently cover the United Kingdom market exclusively.

3. Delays:

  • In the event of any delays in the shipment of orders, our team is committed to promptly notifying you via email or telephone.
  • Our dedication is to keep you informed and maintain transparency throughout the shipping process.

4. Exceeding Processing Time:

  • In rare circumstances where our standard processing time of 3-5 business days is exceeded, we will update this policy accordingly to reflect the new timeframe.
  • Our goal is to provide accurate information and manage your expectations effectively.

5. Dedication to Service:

  • Our top priority is to deliver the best possible service to our valued customers.
  • We dedicate our time, effort, and resources to ensure that all orders are processed as promptly as circumstances allow.
  • Your satisfaction remains our utmost concern.

6. Contact Information:

  • For any questions or concerns about our Shipping Policy, please reach out to us at info@tschilledfoods.com.
  • We welcome your feedback and are here to address any inquiries to enhance your overall shopping experience.

Thank You for Choosing TS CHILLED FOODS ONLINE SHOPPING SERVICE:

  • We appreciate your trust in our services and are committed to serving you better with every order.
  • Stay tuned for more exciting offers, unbeatable deals, and a commitment to quality that speaks for itself.

This Shipping Policy is subject to change, and any updates will be reflected on our website. We thank you for your understanding and continued support.

For the latest version of our policies, please refer to our website or contact us directly.

Trade name: TS Chilled Foods Ltd

Phone number: +44208 810 8383 | +447480672493

Email: info@tschilledfoods.com 

Physical address: Unit 31 Silicon Business Center, 28 Wadsworth Road, Greenford UB67JZ.

VAT number:  GB882559577

Trade number: 05867940 

Opening Hours

Monday - Friday: 9am - 5pm

Saturday : 10am - 1pm